1. Placing an Order
All payments must be in Australian dollars ($AUD).
Orders should be placed and paid for via our secure online shop.
2. Shipping your order
Orders will be processed and shipped to you within 3 business days after receipt of payment.
All orders will be sent via Australia Post standard rate postage, with tracking.
If your require another mode of shipping, please request this when you place your order.
Once your order is sent we will contact you with tracking details.
Please note: Gnostic Editions Australia is a not for profit organisation and is not registered for GST.
3. Insurance (extra Cover)
Orders over $AUD100 will be insured for the full value. Within Australia we offer this service free of charge for all orders over $100.
4. Returns and refunds
We make every effort to ensure your order is sent correctly and in good order. If your order should arrive defective, damaged, or incorrect, please contact us immediately with your invoice details.
If you are not fully satisfied with an item you may return it within 30 days of the invoice date. The item must reach us in new and undamaged condition. We will refund the purchase price of the item.
In this case, shipping and handling costs are not refundable.
6. Other Questions
Please feel free to contact us with any questions regarding our books and other titles and any related matters.
The privacy amendment (enhancing Privacy Protection) Act 2012 came into force on March 12, 2014. In accordance with this act, Gnostic Editions Australia is committed to respecting and protecting the information we collect.
When you place an order with us, your name, address details and email details will be automatically added to our database to aid us when you place future orders.
You may ask for your details to be removed from the database at any time.
Any information you supply to us is considered private therefore is not supplied in any form to other parties.
If you have any concerns or questions relating to your privacy while using our website, please don’t hesitate to contact us.